Get the remote tools you need for total tech peace of mind
USA-based phone support, available 24/7
We're here when you need us to minimize any downtime. Anytime. Anywhere.
Certified by CompTIA, one of the world's leading technology associations.
We've got your back
No matter where or when you purchased your tech, we'll help you figure it out.
Plans & Pricing 12-month contract commitment required. Fees are automatically charged to your method of payment. See details below.
Plus we'll install McAfee LiveSafe at no charge ($119 value)
Setup & Troubleshooting
Networks, software & email
If your computer suffers a data loss, we have the tools to help recover at no additional charge
Unlimited Computer Tune-ups
Speed up a slow computer
Diagnostic & Troubleshooting
Including repair driver conflicts, WiFi and router connection issues
Extended Device Support
on all your personal devices
Install & configuration
We can assist you when you're stuck with a tech problem
How it works You're clicks away from tech peace of mind.
Purchase your plan
Choose between the annual and monthly plans and enjoy the same benefits for both
Check your email
You'll receive an email with a link to download the 24/7 Tech Desktop App
Enjoy total tech piece of mind
The app will alert you of any issues and/or concerns that might need your attention
What operating system do I need on my computer for the 24/7 Tech Services & Support? 24/7 Remote Tech Services & Support can only be downloaded on computer with Windows 7/8/8.1/10 operating systems.
How do I get tech support when I need help? You can chat with a technician using the chat box in the app you downloaded on your desktop when you enrolled. Or you can call U.S. based phone support at 1.888.315.5073. Select option 2 for tech support.
What is a CompTIA A+ certification? CompTIA A+ certification provides technicians with the knowledge to troubleshoot and problem solve core tech service and support challenges.
What types of tech problems are covered with a 24/7 Tech Services & Support subscriptions? Some common questions from our customers have included assistance with computer settings. Microsoft Office how to's, Operating System issues, printer and router issues.
Does 24/7 Tech Services & Support subscriptions extend to any of my other devices? Yes, with one subscription, we'll assist with ALL your personal Windows devices including your other computers and even your tablets.
1Annual Plan: Valid This service plan requires a 12-month commitment term, the "Initial Term". Annual subscriptions order charges are automatically billed to your method of payment. You will automatically be re-enrolled on an Annual basis at the end of the Initial Term and will continue being charged until you affirmatively cancel. Please see our Subscription Terms and Conditions. You may cancel within 30 days of the date you make a purchase without further obligation to Office Depot (the "Cancellation Period"), initial set-up and similar fees, if any, will not be refunded. Minimum requirements to install. Device must have at least 10MB free hard disk space and 256MB RAM. Supported OS systems: Windows 7 (at least SP2), Windows 8, Windows 8.1, Windows 10. Device must be virus free at the time of purchase.
212-Month Plans: These service plans require a 12-month commitment term, the "Initial Term". Monthly subscription order charges are automatically billed to your method of payment. You will automatically be re-enrolled on a month-to-month basis at the end of the Initial Term and will continue being charged until you affirmatively cancel. Please see our Subscription Terms & Conditions. Early termination fees apply as follows: You may cancel either plan within 30 days of the date you place an order without further obligation to Office Depot (the "Cancellation Period"). Initial set-up and similar fees, if any, will not be refunded. If you terminate your plan after the Cancellation Period, you will be responsible for payment of an early termination fee equal to 50% of the balance of the remaining monthly payments due for the Initial Term. Minimum requirements to install: Device must have at least 10MB free hard disk space and 256MB RAM. Supported OS systems: Windows 7 (at least SP2), Windows 8, Windows 8.1, Windows 10. Device must be virus free at the time of purchase.
†If your protected devices become infected within one (1) year from date of software purchase, Office Depot will remove the virus, malware or spyware at no additional cost. Device must be virus free at time of software installation.
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